Here you will find answers to most of the Frequently Asked Questions about our repair service. What warranty comes with the repair, and much more? Anything that is not here, please call us. We will be happy to answer any questions you have.
Who Are Celtic Repairs?
Celtic Repairs is an Irish-owned and run repair business. We repair most devices that offer a repairable value. Our Repair Shop is located at 104A Coolmine Industrial Estate, Blanchardstown, Dublin 15.
Why Do You Need My Screen Password?
We need the password of your device so we can test for faults before, during, and after the repair has been carried out on your device. If you do not want to give the password, you can back up and reset your device first. Make sure to set it back up again, so we can access your device and test it fully.
How long does a repair take?
Most phone repairs are done within 1 hour. Laptop repairs can take longer, as we have to evaluate the fault first. We keep you updated, so you don’t need to worry about it.
Will I lose my data to get the screen replaced?
We don’t delete you’re data when we replace a broken screen on any device.
IT Repair services for companies?
We offer a wide range of repairs for companies and businesses in Ireland. Everything from Laptops, Computers, and Smartphones. Simply contact us or call in to our repair shop.
What services do you offer?
At Celtic Repairs, we provide a full range of mobile repair services for phone repairs, Battery replacement, motherboard repairs, iPad screen repairs, Laptop repairs, Laptop screen replacement, & Data recovery services.
Do I get a Warranty to cover the Repair?
You get a 90-day parts warranty with all our repairs. This covers part only, so in the unlikely event of a fault occurring in the part we replaced and it has not been caused by the user, then it will be covered under our warranty.
What is the Warranty on a Refurbished Device?
The warranty period for a refurbished device varies from 3 months to 12 months! Check the warranty details on the product page.
Do I get a refund if I am not happy?
If you have any issues with any repair, we encourage you to contact us, and we will do our best to resolve any issues you have. If the issue can not be resolved, then you will get a refund or a credit note on your account with us. Read our Returns Policy also.
General Data Protection Regulation (GDPR)
On May 25, 2018, a new landmark privacy law called the General Data Protection Regulation (GDPR) took effect in the European Union (EU). Celtic Repairs uses Salesforce Data Protection to store our customers’ data.
We do not store our customers’ data in our store or on our computers. Read More about Salesforce GDPR Here
What is your VAT number?
IE4047081EH
Where can I find your Terms and Conditions?
On the Terms and Conditions page
I have Booked and Paid Online – What Now?
Once we have received your payment, your order will be updated and marked completed. We will email you directly about it. Check your email inbox or spam folder
Can I Cancel My Order After Payment?
Only if you contact us immediately after making the payment. Once we have the part ordered for your repair we cannot cancel or refund your order
How will I receive updates on my order?
Only if you contact us immediately after making the payment. Once we have the part ordered for your repair we cannot cancel or refund your order.